Our Services

ProvencoCadmus Service Centre


Service Centre for repairs on retail automation and payment hardware technology

The ProvencoCadmus Service Centre carries out all repairs on retail automation and payment hardware technology – in a strategic location, under direct ProvencoCadmus management. The centre in Kuala Lumpur, Malaysia, is the central hub for repairing and servicing Outdoor Payment Terminals (OPTs). It is also an authorised repair and service centre for other payment and forecourt management technology in retail oil environments, as well as card readers for the wider retail industry.

The ProvencoCadmus Service Centre maintains the highest standards. As ProvencoCadmus has direct control over the quality and timeliness of repairs, customers will enjoy a very responsive and reliable service. To make the ProvencoCadmus Service Centre even easier to use, our Repairs and Maintenance Agreements allow you to purchase servicing in advance for any maintenance on OPTs, card readers and other payment technology. This can streamline your service experience significantly. The agreement allows you to choose a service level that is tailored to your company’s individual requirements.

Business Benefits

ProvencoCadmus quality service
Highly qualified, specialist technicians trained by ProvencoCadmus will carry out all repairs.

ProvencoCadmus backed
Close contact between the service centre and ProvencoCadmus' engineering and research and development teams allows the centre to tap into the most experienced resource in the field.

Genuine parts
ProvencoCadmus guarantees fitment of genuine parts for all warranty repairs.

Faster turnaround times
Having a service centre in a major transport hub reduces turnaround time by up to 50%.

Increased value
Low-cost shipping and efficient service from an expert team translates into greater value for you.

World-class facility
The facilities at the ProvencoCadmus Service Centre conform to stringent international standards, giving you greater reliability on repaired equipment.

Improved contact
You have easier access to our service staff and replacement stock.

Proactive maintenance
With a dedicated service centre, we can react more efficiently and effectively to potential problems.


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