ProvencoCadmus Service Centre
Service Centre for repairs on retail automation and payment hardware
technology
The ProvencoCadmus Service Centre carries out all repairs on retail automation and
payment hardware technology – in a strategic location, under direct ProvencoCadmus
management. The centre in Kuala Lumpur, Malaysia, is the central hub for repairing
and servicing Outdoor Payment Terminals (OPTs). It is also an authorised repair
and service centre for other payment and forecourt management technology in retail
oil environments, as well as card readers for the wider retail industry.
The ProvencoCadmus Service Centre maintains the highest standards. As ProvencoCadmus
has direct control over the quality and timeliness of repairs, customers will enjoy
a very responsive and reliable service. To make the ProvencoCadmus Service Centre
even easier to use, our Repairs and Maintenance Agreements allow you to purchase
servicing in advance for any maintenance on OPTs, card readers and other payment
technology. This can streamline your service experience significantly. The agreement
allows you to choose a service level that is tailored to your company’s individual
requirements.
Business Benefits
ProvencoCadmus quality service
Highly qualified, specialist technicians trained by ProvencoCadmus will carry out
all repairs.
ProvencoCadmus backed
Close contact between the service centre and ProvencoCadmus' engineering and research
and development teams allows the centre to tap into the most experienced resource
in the field.
Genuine parts
ProvencoCadmus guarantees fitment of genuine parts for all warranty repairs.
Faster turnaround times
Having a service centre in a major transport hub reduces turnaround time by up to
50%.
Increased value
Low-cost shipping and efficient service from an expert team translates into greater
value for you.
World-class facility
The facilities at the ProvencoCadmus Service Centre conform to stringent international
standards, giving you greater reliability on repaired equipment.
Improved contact
You have easier access to our service staff and replacement stock.
Proactive maintenance
With a dedicated service centre, we can react more efficiently and effectively to
potential problems.
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